TELEMARKETING


With nearly 8+ years of sales experience and a first class customer services team, Innzone are experts in their field and simply the best in the country at what they do - telemarketing, selling and distributing a product to the convenience sector and supporting it throughout.

Innzone’s primary objective when selling any product or service, is to ensure all parties in the supply chain are always 100% satisfied. Quality control, Professionalism and Efficiency have all been key to Innzone’s success, and have become the foundations on which the company has been built.

Flow Diagram

Innzone Ltd have a large telesales operation that sell and distribute products to the 34,000 independent convenience stores that receive newspapers throughout the UK. This is because they have a unique relationship and long-standing partnership with the two newspaper distributors Menzies Distribution and Smiths News.

Using the telemarketing route to market, generally one Innzone team of 4-5 telesales agents will call, explain and sell a supplier's product to their 34,000 database of retailers over the course of 12 months. To purchase the product, the retailer can say simply "yes" to accepting the product on the call, without needing to part with any payment details. The following day the goods are sent out direct from Innzone's warehouse, on next-day courier service, and the charge is then added to the customer's weekly newspaper invoice from Menzies Distribution or Smiths News, in 4 weeks time from order. The Newspaper wholesalers then collect the money for the product from the independent retailer 4 weeks later, using their Direct Debit facility, and 30-days following end of month, pays Innzone for all the sales they have generated in the previous month. So their process of sales and distribution is remarkably easy and efficient - essentially creating one single buying group and payment mechanism for 34,000 independent retailers.

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Telemarketing

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